Hione Holiday Hotel is a 3.5-star family-friendly hotel situated in the Shenkeng area of New Taipei City. The hotel offers easy access to major attractions, including Taipei 101 and Elephant Mountain, located just a short drive away. Unique features include free scheduled shuttle services to popular destinations and a bird's-eye view of the surrounding mountains. Its central atrium and marble lobby add a touch of elegance to the guest experience.
Location
Hione Holiday Hotel is located near major highways, ensuring quick access to Taipei's city center, just 7.5 miles away. Guests can take advantage of the complimentary shuttle bus services to key locations such as Taipei City Hall MRT station and the fashionable Xinyi District. The hotel offers proximity to both suburban and urban attractions, facilitating convenient exploration of the area.
Rooms
Each room at Hione Holiday Hotel is equipped with a flat-screen TV featuring cable channels and streaming services. The air-conditioned accommodations include a minibar, tea and coffee making facilities, and soundproof walls for enhanced comfort. Some rooms offer spacious seating areas and mountain or city views. Guests have access to various room configurations, including doubles, triples, and suites.
Eat & Drink
Hione Holiday Hotel features three on-site dining venues, including Sam's Café & Lounge which offers a buffet and a la carte menu featuring Western, Mediterranean, and Asian cuisines. The Canton Restaurant on the second floor provides authentic Cantonese dishes for both intimate gatherings and larger occasions. Guests can enjoy a daily hot buffet breakfast at the ground floor restaurant.
Leisure & Business
The hotel provides a well-equipped 24-hour business center catering to business travelers' needs. Leisure facilities include a fitness center for maintaining an active lifestyle. The beautiful atrium and garden areas allow guests to relax in serene surroundings. Complimentary shuttle services enhance the overall guest experience by linking them to transit points and attractions.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Amenities
“I loved the availability of free power adapters. Although I had to try a few, the third one worked perfectly, making my tech needs so much easier.” view full review
Spacious Comfort
“The lounge area in my room was incredibly spacious, complete with cozy couches and a TV, providing the perfect spot to unwind after a long day.” view full review
Well-Maintained Rooms
“Despite the hotel's vintage charm, my room was impeccably maintained, with all amenities functioning smoothly and adding to my comfortable stay.” view full review
Great Shower Pressure
“I was pleasantly surprised by the excellent water pressure in the shower; it made my morning routine feel refreshing and invigorating.” view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Cozy rooms
Remote location
Impractical safe
7.4/10
Very good
Rooms
7.7
Location
7.3
Service
8.5
Dining
6.8
Guest reviews
7.4/10
based on 10 reviews
8.1
8.1/10 based on 1514 reviews
Leslie
United States of America,
June
2024
7.4/10
I had a pleasant stay at the hotel. The rooms, though a bit run-down, were still comfortable and provided some nice amenities. The service was friendly and gracious, making me feel welcome. The location, while on the outskirts of Taipei, offered proximity to the hilltops and famous tea plantations. The dining options were good, especially for IHG members, but slightly pricey. The facilities were functional, though not outstanding.
Rooms
7.0
The rooms, despite appearing run-down, were still comfortable and came with nice touches.
Service
9.0
The staff greeted us warmly and were friendly, helpful, and knowledgeable throughout our stay.
Location
8.0
Located in the outskirts of Taipei near the hilltops and famous tea plantations, the hotel offers a unique setting.
Dining
7.0
The dining experience, especially in the club for IHG members, was good but priced a bit high.
Facilities
6.0
The facilities were functional and met our needs adequately.
Jim
United States of America,
May
2024
7.4/10
The hotel is located in an outskirt area known as 'deep pit,' offering a great value for transportation in Taiwan. The rooms are spacious with a small living area that was perfect for our family, but they need upgrading. The service was accommodating, although a bit standoffish at times. The location is convenient, close to shops and services, including famous tea-growing hilltops. The dining options were varied, but lacked vegetarian choices. Overall, a decent stay with some improvements needed.
Rooms
7.0
The rooms were spacious and included a small living area for the kids, but they need upgrading.
Service
7.0
The service was accommodating, with occasional standoffish behavior.
Location
8.0
The hotel is situated in an outskirt area known as 'deep pit,' offering convenience and proximity to shops and services.
Dining
8.0
The dining offered a variety of options, but lacked choices for vegetarians.
Facilities
7.0
The hotel's facilities are adequate, but could use some improvements.
Charles
United States of America,
April
2024
8.0/10
I had a wonderful stay at the hotel, with clean and comfortable rooms that were perfect for our family. The service was exceptional, especially thanks to Ms. Katherine who went above and beyond to help us. The location, though in an outskirt area known as 'deep pit,' was great for visiting Taipei Zoo and Maokong Gondola. The dining experience was good, offering a variety of meals including European options, and the facilities were top-notch. However, the late-night room issue and the early 6am dining disappointment were minor drawbacks worth noting.
Rooms
8.0
Our double-double room was spacious and ideal for our family. Despite a slight issue late at night, the small living area with a sofa was a nice touch for the kids to hang out.
Service
9.0
The staff, especially Ms. Katherine, was friendly, helpful, and knowledgeable. Their proactive assistance with shuttles, sightseeing tips, and more enhanced our stay.
Location
7.0
Although located in an outskirt area known as 'deep pit,' the hotel's proximity to Taipei Zoo and Maokong Gondola made it convenient for exploring East Taipei. The rising antiquity vibe added a unique charm to the surroundings.
Dining
7.0
The dining options were varied and enjoyable, with meals ranging from traditional noodle dishes to European-style cuisine. However, the supposed 6am readiness fell short.
Facilities
9.0
The facilities were impressive, offering everything we needed for a comfortable stay, from dry cleaning services to a buffet breakfast option.
C.
United States of America,
March
2024
7.8/10
The hotel is conveniently located away from the hustle and bustle of downtown Taipei, situated in an outskirt area known as 'deep pit' in literal English translation. The rooms offer a nice stay, but some drawbacks like a small safe that can't fit a laptop and issues with the elevators need attention. The service provided, especially by Ms. Katherine, exceeded my expectations. The dining options are sufficient, with a must-try on-site restaurant for delicious salads. Overall, the hotel provides good value for money.
Rooms
7.0
The rooms on the 2nd floor were comfortable, but the small safe made it inconvenient for storing valuable items like laptops.
Service
9.0
I encountered Ms. Katherine who was not only friendly but went out of her way to assist us with shuttle services, local information, and recommendations for pineapple tarts.
Location
8.0
Situated in an outskirt area known as 'deep pit' in literal English translation, the location is convenient for those needing proximity to work areas.
Dining
7.0
The hotel offers decent dining options, including a buffet breakfast and great pork dumplings. For more variety, there's a seven-eleven nearby for additional choices.
Facilities
8.0
The facilities, including dry cleaning and laundry services, are well-maintained but would benefit from elevator maintenance to ensure smooth functionality.
Jeremiah
United States of America,
March
2024
6.4/10
I had a mixed experience at the hotel. The rooms were cozy but had an issue with the power circuit late at night, and the small safe was impractical for laptops. The service was warm and accommodating, especially Ms Katherine's assistance, although there was a hiccup with the drop-off location. The location was a bit remote, known as 'deep pit,' and caused some discomfort due to mosquito bites. The dining options were decent but not exceptional. The facilities were adequate, though not outstanding.
Rooms
7.0
The rooms were cozy but encountered a power circuit problem late at night. The small safe was not ideal for laptops.
Service
8.0
The service was friendly and Ms Katherine was very helpful, but there was a slight issue with the drop-off location.
Location
5.0
The location was a bit remote in an area called 'deep pit,' which led to mosquito bites, but it could suit those with their own vehicle.
Dining
6.0
The dining options were decent but didn't stand out. Some improvements could be made.
Facilities
6.0
The facilities were average; nothing exceptional but served their purpose.
Friendly staff
Remote location
Lauren
United States of America,
February
2024
7.6/10
The hotel is situated in the outskirts of Taipei, in an area amusingly known as 'deep pit' in English, offering a convenient location for exploring Pingxi, Taipei 101, and Maokong. The rooms are spacious, with a small living area ideal for kids, though noise disrupted my sleep around 11:00pm. The service was top-notch, with friendly staff always ready to assist, from providing local information to offering a pleasant welcome. Dining was satisfactory, especially if you're an IHG member accessing the club benefits, however, the price of the rooms didn't entirely match the dining experience. The facilities were well-maintained, although I expected more given the room rates.
Rooms
8.0
The rooms come with a small living area featuring a sofa, perfect for kids to hang out.
Service
9.0
The service was exceptional, with staff greeting me warmly and being very helpful throughout my stay.
Location
7.0
The hotel's location on the outskirts of Taipei, in the area known as 'deep pit,' made it a good choice for proximity to work areas and key attractions like Pingxi and Taipei 101.
Dining
6.0
The dining experience was decent, especially if you are an IHG member enjoying the club benefits. However, I had hoped for a bit more considering the room prices.
Facilities
8.0
The facilities were well-maintained and offered everything I needed during my stay.
John
United States of America,
December
2023
8.0/10
The hotel is located in an outskirt area known as 'deep pit' but is great for saving money on transportation. The rooms are very spacious, clean, and cozy with a small living area including a sofa. The service is incredibly friendly and helpful, with staff like Ms. Katherine going the extra mile. The dining options are limited to Taiwanese cuisine, but there seems to be a decent variety. The facilities are overall well-maintained.
Rooms
9.0
The rooms are spacious, clean, and cozy with a small living area.
Service
9.0
The service is very friendly and the staff take the initiative to help you.
Location
7.0
The hotel is located in an outskirt area known as 'deep pit' but can be good or bad depending on your needs.
Dining
7.0
The dining options are limited to Taiwanese cuisine, but seem to offer a variety.
Facilities
8.0
The facilities are overall well-maintained.
Joseph
United States of America,
November
2023
7.4/10
The hotel had a great location in an outskirt area known as 'deep pit' in literal English translation, making it convenient to visit attractions like the zoo or Taipei 101. The rooms were spacious, with a small living area that was perfect for the kids. While the small safe was not ideal for laptops, the lobby and elevators leading to different sections added to the overall experience. The service, while accommodating, felt slightly standoffish, with some mixed experiences regarding shuttle drop-offs. The dining options, particularly for vegetarians, were limited, but the proximity to a nearby seven-eleven for breakfast was a plus. Overall, the hotel provided a comfortable stay, but with some room for improvement in certain areas. The facilities were decent, though lacking some additional amenities travelers might look for.
Rooms
8.0
The rooms were spacious with a small living area, perfect for the kids. The small safe was not ideal for laptops.
Service
7.0
The service was mixed, with some staff being friendly and helpful while others seemed slightly standoffish.
Location
9.0
The hotel is conveniently located in an outskirt area known as 'deep pit' with easy access to various attractions like the zoo and Taipei 101.
Dining
6.0
Dining options were limited, especially for vegetarians, but having a seven-eleven nearby for breakfast was convenient.
Facilities
7.0
The facilities were decent but could use some additional amenities for a more comfortable stay.
Norman
United States of America,
September
2023
8.0/10
The hotel is located in an outskirt area known as 'deep pit' in literal English translation, offering clean and comfortable rooms and very friendly service. The dining options seemed varied, the facilities were top-notch, and the location can be either a good or bad choice depending on your needs.
Rooms
8.0
The rooms come with water and tea/coffee provided and a few nice touches, albeit on the 2nd floor with different elevator opening options, but overall clean and comfortable.
Service
9.0
The service was very friendly and proactive, especially thanks to Ms. Katherine and Mr Du for their assistance with shuttles, location recommendations, and general information about Taiwan.
Location
7.0
The hotel is situated in an outskirt area known as 'deep pit' in literal English translation, which could be a plus or minus based on individual preferences, but is close to the city and within a 20-minute reach of the next stop.
Dining
8.0
The dining experience appeared to offer a wide variety with the option for a buffet breakfast and convenient access to the nearby Seven-Eleven for additional choices like local focaccia bread.
Facilities
8.0
The facilities were well-maintained and included additional amenities that enhanced the overall stay.
James
United States of America,
September
2023
7.4/10
Staying at this hotel was a pleasant experience overall. The rooms were nice and clean, though the hotel's location in an outskirt area may not suit everyone's needs. The service was top-notch, especially thanks to Ms Katherine for her help and welcoming smile. The dining options seemed varied, but some improvements could be made. The facilities were well-maintained with a few nice touches here and there.
Rooms
8.0
The rooms were nice, clean, and well-equipped with water and tea/coffee. The lobby on the 2nd floor with different elevator options added a nice touch.
Service
9.0
The service was fantastic, with friendly staff, particularly Ms Katherine, who went out of her way to assist with various inquiries and recommendations.
Location
7.0
The location in the outskirts of Taipei known as 'deep pit' might be divisive depending on individual preferences, but it's relatively close to downtown Taipei despite transportation costs being a factor.
Dining
6.0
The dining options seemed varied, but there were some shortcomings like limited breakfast choices and lack of vegetarian options.
Facilities
7.0
The facilities were well-maintained and offered a decent experience, though some areas could use improvement for the price.
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